Best-In-Class Property Management and Maintenance in Ashburn
Our Northern Virginia property management team understands what’s involved in maintaining a rental home. Whether it’s an emergency leak, a routine appliance repair, or preventative maintenance for your HVAC, we’re organized, efficient, and responsive. The right maintenance plans deliver a better experience to you and your tenants. We’re here to provide those plans.
Routine & Emergency Maintenance
There are two important reasons that we respond immediately to any maintenance issues reported at your property. First, we want to make sure bigger problems don’t occur. No one has ever spent less money leaving a repair to fix itself. The condition of your property is important, and so is your bottom line. Second, we know that responsive maintenance leads to better tenant retention. Why lose good tenants to slow repair work?
Maintaining your property increases the value of your asset and ensures your tenants are satisfied and secure.
We are available 24-hours a day to respond to emergencies at your rental property, and we respond to routine maintenance requests with efficiency and a similar sense of urgency. Tenants understand the process for reporting maintenance and what we expect from them in terms of communication and coordination.
Inspecting Your Rental Property
At Castle Property Management, we believe in a full-service property management plan that covers everything, including inspections. Our team is always willing to go beyond the general scope of Ashburn property management and maintenance.
When you partner with our team, your 90-day inspection is included. This is an important check-up at your property which allows us to look for any unreported maintenance or potential lease violations. We can better protect your investment when we know the tenants we’ve placed are doing a good job of taking care of it.
We can help with property inspections when you request them as well. If you’d like us to go inside and look around another one or two times during the year or at any point that you’re considering renovations and upgrades, we’re happy to do it. You’ll get a full report of our findings, including photos and recommendations.
Vendor & Tenant Relations
One of the benefits of working with Castle Property Management is that you can leverage the relationships we have in place with a licensed, insured, and professional network of vendors. When there’s a repair request, we are quick to diagnose the problem, dispatch the correct repair teams, and follow up to ensure the work was done to the standards we expect.
Our team handles the invoicing and the payment, and we keep you up to date on everything that’s happening at your property.
Tenant coordination and communication is especially important during maintenance, and we’re clear with your renters before they move in about our expectations. They’ll know to expect our inspections and they’ll know that it’s important to make the property available to workers when repairs are needed.
“Joe and Rachel have been amazing. My rental has had some maintenance issues and the owners' have a warranty company which has than responsive vendors. I am not sure how I would have handled all of this without them being on top of it and going over and beyond.
—WendyBetter Maintenance and Decades of Experience in Ashburn Property Management
When you’re looking for professional property management in Ashburn and other Northern Virginia cities, look no further than the talented and experienced team at Castle Property Management. We know your house is your castle, and your investment properties form the foundation of your financial security. We’re here to provide a better real estate investment experience and to raise the standards of residential management.
What People Are Saying About Us
Want to Learn More?
If you’d like to learn more about our properties and what it’s like to work with Castle Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
44675 Cape Ct, Ashburn, VA 20147, United States